Terms & Conditions

Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Please be aware that ALL SALES ARE FINAL!

We will make every effort to match each order to your exact specifications. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor we cannot guarantee hair color or texture. Our natural hair comes in a straight, wavy or curly patterns, the color will range between a natural 1b and 2.

 

Return Policy

Kadora’s  maintains a very high level of quality assurance. Our products go through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping out. It is our primary focus to make sure you are completely satisfied.

Due to the nature of our products, all sales are final and no refunds will be issued. Exchanges are available on a case by case basis.

 

Exchanges

In the very unlikely event of an exchange, Kadora’s , at its sole discretion, may exchange products or portions of a product under the following conditions:

Requests must be made within 48hrs hours from the date of product delivery. Any exchange request after the 48hr window will not be honored.

We will not accept any merchandise which has been used or altered (brushed, combed, picked, cut, removed from the weft or processed) in any way. According to Federal laws you cannot return human hair products that have been used. This includes unraveling the bundle and trying it on. We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. Please return the item in the original and resalable condition as a necessary health precaution. Note that perming, coloring, lifting, rinsing, removing the hair from the weft or otherwise processing the hair voids ALL EXCHANGE AND REPLACEMENT guarantees. All returns are subject to a 25% restocking fee. Hair must be sent back to Kadora’s  in a USPS Priority Shipping box with signature confirmation at your own expense. Signature confirmation on all exchanges is mandatory, without it Kadora’s  will not be held accountable for any lost or stolen merchandise. It is also suggested that the package is insured matching the value of your original purchase. An exchange will be shipped out within 12 business days of the exchange products delivery to our office.

Only exchanges within 48hrs of the date of delivery will be permitted. Due to the nature of the product and the possibility of incorrect installation and/or processing (coloring, heat application), there is no replacement of our hair past the “48hrs Product Defect Exchange Policy”

 

Payment Terms

Kadora’s  accepts all major credit cards and Paypal. As soon as you place an order online your credit card will be charged.

Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released. If this is necessary a representative will contact you promptly after your order has been placed.

 

Product Availability or Changes

Please note: Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.

 

Security

Customers with continuous issues or suspicious purchase patterns will be “Black Listed” from our site and will not be able to purchase hair from Kadora’s  again.

 

Disclaimer

The materials on Shop Kadora’s web site are provided “as is”. Shop Kadora’s makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Shop Kadora’s does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.